FedEx invoice General
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Member 1,072 posts Robin Member 1,072 posts
Robin
Hi guys I bought a new phone from Amazon, it was delivered to me about a month ago, I am now getting ( this is my second) invoiced by FedEx for the vat on this phone, anyone had any experience of this ?, cheers
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audioPHILe Member 3,961 posts
audioPHILe
no. ignore it, do not reply (it tells them their message was correctly addressed)
the older we get, the more hollow our guitars become
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savvypaul Trade Member 4,111 posts
savvypaul
Assuming the phone was imported from overseas...
 
If you ignore it, there is a chance that it will eventually appear on your credit file. That might not stop you getting credit, but it might mean that you will pay a higher interest rate.
 
They may add penalty charges for late payment, and they might pursue payment through a collection agency (thats usually the point where it gets added to your credit file). It's not best practice by FedEx. They really should collect the charges from you before they deliver the item.
 
You should check your contract with the seller. Did they state that import charges were included, or did they state that you were responsible for paying the charges? If its the former, contact Amazon. If it's the latter, then you should probably pay up promptly.
 
 
 
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Robin Member 1,072 posts
Robin
Looked it up on Google, and yes FedEx does pay the vat on imports , so I have paid up, not worth the stress, but Amazon are to blame in my eyes, this is their invoice IMG20260720192803.jpg
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SPG Member 1,421 posts
SPG
Typical Amazon price to undecut UK retailers by 20%
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savvypaul Trade Member 4,111 posts
savvypaul
Looked it up on Google, and yes FedEx does pay the vat on imports , so I have paid up, not worth the stress, but Amazon are to blame in my eyes, this is their invoice IMG20260720192803.jpg
Yeah, I strongly dislike the 'surprise you later' way that Amazon / FedEx have done it here.
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Robin Member 1,072 posts
Robin
Left a bad review on Amazon, the seller said if I retract it he will send me £50.00 , ok ,done it so let's see .
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mikeyb Member 54 posts
mikeyb
You presumably bought it from a market place seller NOT Amazon themselves. It's always worth checking who's supplying the goods before paying for them.
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Robin Member 1,072 posts
Robin
I bought it from amazon ,not market place
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Robin Member 1,072 posts
Robin
No money back yet .
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mikeyb Member 54 posts
mikeyb
Amazon usually add any fees at the time of sale so you pay them up front. You said seller offered a refund which is why I assumed it was a market place seller/shop on Amazon and not direct/supplied from Amazon themselves 😉
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slawekt Member 91 posts
slawekt
Amazon usually add any fees at the time of sale so you pay them up front. You said seller offered a refund which is why I assumed it was a market place seller/shop on Amazon and not direct/supplied from Amazon themselves 😉
I bought items directly from Amazon US a couple of times recently using my UK Amazon account and both times there was a notice about import charges at checkout.
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Robin Member 1,072 posts
Robin
No notice on my purchase, I guess that's why the seller is offering a refund.
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Robin Member 1,072 posts
Robin
Still exchanging emails with the seller, still no refund 😴
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mikeyb Member 54 posts
mikeyb
Still exchanging emails with the seller, still no refund 😴
I'd be talking to Amazon at this point, they'll help you.
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